Methods to troubleshoot the Malwarebytes not working on Windows

Malwarebytes antivirus is available in both premium and free plans for protecting the Windows device from dangerous threats. If you want basic security tools like virus scan and device optimization then you can easily install the free plan of Malwarebytes antivirus. But if you want advanced tools such as ransomware protection, firewall, etc then you should go for premium Malwarebytes plans. The interface of Malwarebytes is very simple to use and set. But some people still face a few issues while using Malwarebytes on Windows devices.

Reasons for Malwarebytes not working error:

1. Another program is conflicting with Malwarebytes

2. Windows system files get corrupted

3. You have installed an incompatible Malwarebytes setup

4. Malwarebytes related registered files get corrupted

5. Windows temp files are interrupting with Malwarebytes

Best ways for troubleshooting Malwarebytes error

Undo the changes on your device

When your Malwarebytes stopped working Windows 10 after making certain changes on the system then revert them. Sometimes users make few invalid changes to the system which interrupt the security programs. If you want to fix the Malwarebytes-related error then you have to undo those changes from your device. Open the Windows device and undo the changes on your system one by one. Once you revert the change, check for the error. In case you forget some changes you made to the system then use the restore tool. The Windows restore tool allows you to undo all the changes on your device. Open the system restore tool on your device. Now you have to provide a restoring point to the device and then follow the on-screen instructions. Now restart your device and try to run Malwarebytes antivirus on your device.

Check the system resources

If your Malwarebytes antivirus is not opening after installation then check for the resources. Your Malwarebytes setup will not open on the device if your device is not fulfilling Malwarebytes resource requirements. Go to the Malwarebytes setup and check the resource requirements. On your device, check the system specifications. If your device is not providing all the resources required by Malwarebytes then it won’t run on your device. Search for a compatible Malwarebytes plan and install it on your device.

Repair the corrupted registry files

Malwarebytes registry files may get corrupted due to some changes or runtime errors. You have to restore those corrupted registry files for fixing the error. But repairing those files manually without technical guidance may get you into another error. Before editing the file, you should create the backup and then edit the files. Here are the steps for creating a backup key for Malwarebytes related registry keys:

1. Close Malwarebytes error window

2. Click on the Windows Start button

3. Go to the Run wizard

4. Type cmd and press Enter button

5. User may get a permission screen

6. Click on Allow button

7. Windows command screen will be displayed

Type Regedit on the screen and press the Enter button. You will get the registry editor on your screen. From the list of keys, search for Malwarebytes-related keys. Save the Malwarebytes keys with the .reg extension and export them to the desktop. Edit the corrupted Malwarebytes keys and check whether your error gets fixed or not.

Remove the conflicting program from your device

Some people reported that Malwarebytes is showing errors when they are using a particular program. This kind of error appears when the user has installed a malicious program on the system. When you run the program, Malwarebytes detects the issue and starts showing the error. Conflicting issues mostly appear with third-party gaming and editing software. On Windows PC, go to the Programs folder and click on the program. Select the Uninstall button and follow the instructions. After removing the conflicting program, restart your device and run a Malwarebytes scan.

Remove the temporary files

Temporary files store your data while working. Once your job is done, these files become useless. Temp files are usually harmless and accumulate lots of disk space. But sometimes these files may start interrupting your other processes. You must delete all these temp files from the system regularly. When Malwarebytes is showing an error, try removing the temp files. Open the temp files folder on your device and remove all the files. Now restart your device and try to run Malwarebytes. You can remove all the junk and unnecessary files from the system by using a clean manager tool. Here are the steps to run the clean manager tool on your system:

1. Click on the Start button

2. Go to your Run bar

3. Type cmd and click on Enter button

4. You will get a permission screen

5. Tap the Yes button

6. Windows command screen will appear

7. Type Cleanmgr on the cmd screen

8. Hit the Enter button

The clean manager tool will check for all the unnecessary files and junk on the system. Wait for the clean manager scanning process. Now you will get a list on the screen; click on the items to delete. Restart your device and check for the error. If your Malwarebytes is showing the error then try reinstalling the setup on your device.